Consumer Services manager Dustin Davis and household budget counselor Jacki Wynn (left).
By LACEY WHELAN
FORT HALL — Dustin Davis, Consumer Services Manager says the program was directly affected by the recent collapse of the HRDC.
However, he is happy to say that the Shoshone Bannock Tribes IT department has hooked up the Internet, so their department is able to get emails, and their phones are working again in the old casino. Davis said everyone should be able to get ahold of everyone now directly.
Concerning the front office, they are slowly trying to get everything in order. They are still taking applications, but it will be a little slower for anyone that wants any type of assistance, such as energy assistance, or emergency services, if they do not already have an application already. Currently there is an area in the building that is temporarily being set up to store the files, and information. Once that is set up there will be a place to have the front office set up, and also the payment processor will be set up as well. Davis hopes they will be set up by the end of the week, but nothing is definite.
They will be taking applications while everything is being set up, but they will need time to process. Anyone who has an application that had been submitted before the roof collapse, can personally contact Dustin Davis or Jackie Wynn and bring in their paperwork with them to discuss further instructions.
Logistical coordination’s between departments has been the biggest inconvenience with moving to another location. Departments are working with the emergency services crew, the administration, Property, IT, and trying to find out where everyone is supposed to be. Tribal Property plays a role in the items that have been damaged or missing. These are all factors in how everything is coming together.
For those who are waiting for energy bills to be paid, he reminds all to call the companies whether it be Intermountain Gas, or Idaho Power, and let them know you are wanting to make arrangements because the moratorium is over as of March 1 and the companies will not hesitate to shut people off regardless of how much they owe. Idaho Power will shut people off if the proper arrangements haven’t been made.
Davis reminds everyone, it will take time. Nothing happens overnight and he wants everyone to understand that everyone has emergencies. Once everything is to full operations, and they have a front office, full network capabilities, and a full staff they should be able to process stuff as fast as possible. They will be focusing on everyone’s request as soon as everyone is set up, but everything will take time.